Privacy Policy

Welcome to KissMe. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and use our services, and tell you about your privacy rights and how the law protects you.

This privacy policy applies to all users of KissMe, whether you are using our free services or have subscribed to our premium features. It is important that you read this privacy policy together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.

By accessing or using any part of the KissMe platform, you acknowledge that you have read and understood this privacy policy. If you do not agree with our policies and practices, you should not use KissMe.

We collect several types of information from and about users of our platform, including:

Personal Data

Personal data refers to any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped as follows:

• Identity Data: Includes first name, last name, username or similar identifier, date of birth, gender, profile pictures, and videos you choose to upload.
• Contact Data: Includes email address, phone number, and communication preferences.
• Profile Data: Includes your interests, preferences, relationship status, lifestyle information, and other details you choose to share in your profile.
• Location Data: Includes your geographical location data obtained through GPS, IP address, or other location-based technologies, which may be precise or approximate depending on your settings and permissions.
• Usage Data: Includes information about how you use our website and services, your browsing patterns, features you interact with, and time spent on various pages.
• Communication Data: Includes messages you send and receive through our platform, including text, images, videos, and audio.
• Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our platform.
• Financial Data: Includes payment card details and billing information if you subscribe to premium services. Full payment card details are processed by our payment service providers and not stored on our systems.

Special Categories of Personal Data

We may collect special categories of personal data about you such as information about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, and health information. We only collect this information with your explicit consent and for the purpose of providing our matchmaking services and improving your user experience.

Information Collected Automatically

As you interact with our platform, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies. Please see our Cookie Policy for more details.

Information from Third-Party Sources

We may receive personal data about you from various third-party sources as permitted by law, such as:

• Technical Data from analytics providers, advertising networks, and search information providers
• Identity and Contact Data from social media platforms if you choose to register or log in using social media integration
• Background check and verification services, if you choose to verify your identity

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.
• Where you have given consent to the processing of your personal data for one or more specific purposes.

Here are the ways we use your personal data:

Marketing and Communications

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. You can update your communication preferences at any time through your account settings or by contacting us directly.

We may use your Identity, Contact, Technical, Usage, and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which services and offers may be relevant for you.

You will receive marketing communications from us if you have requested information from us, purchased services from us, or if you provided us with your details when registering for a promotion, and in each case, you have not opted out of receiving marketing.

We may share your personal data with the following parties:

Other Users

When you register as a user of our platform, certain information in your profile will be public and will be viewable by other users of our platform. This may include your name, photo, age, gender, location, and other details you choose to provide in your profile. You can control the visibility of your profile information through your privacy settings.

Service Providers

We may share your information with service providers who perform services on our behalf, such as:

• Cloud hosting and storage providers
• Payment processors
• Analytics providers
• Customer support services
• Email and communication providers
• Identity verification services
• Marketing and advertising partners

These service providers are bound by contractual obligations to keep personal data confidential and use it only for the purposes for which we disclose it to them.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to:

• Enforce our Terms of Service and other agreements
• Protect the rights, property, or safety of KissMe, our users, or others
• Prevent or investigate possible wrongdoing in connection with our services
• Protect against legal liability

Business Transfers

If KissMe is involved in a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal data, as well as any choices you may have regarding your personal data.

Aggregated and Anonymized Data

We may share aggregated and anonymized data with third parties for industry analysis, demographic profiling, and other purposes. This information does not identify individual users and is not considered personal data under data protection laws.

Depending on where you reside, you may have various rights regarding your personal data, which may include:

• Right to Access: The right to request copies of your personal data.
• Right to Rectification: The right to request correction of inaccurate personal data or completion of incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data in certain circumstances.
• Right to Restriction: The right to request restriction of processing of your personal data in certain circumstances.
• Right to Object: The right to object to processing of your personal data in certain circumstances.
• Right to Data Portability: The right to request transfer of your personal data to you or a third party.
• Right to Withdraw Consent: The right to withdraw your consent at any time where we are relying on consent to process your personal data.
• Right to Complain: The right to make a complaint to a data protection authority.

If you wish to exercise any of these rights, please contact us using the details provided in the "Contact Us" section. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

Account Settings

Our platform provides you with various controls to manage your privacy:

• Profile Visibility: Control who can see your profile and what information is visible.
• Communication Preferences: Manage which users can contact you and how they can interact with you.
• Location Settings: Control how precisely your location is shared with other users.
• Notification Settings: Customize which notifications you receive from our platform.
• Block and Report: Block specific users and report inappropriate behavior.
• Marketing Preferences: Opt in or out of marketing communications.

You can access and update these settings in the "Privacy and Settings" section of your account.

Account Deletion

You can delete your account at any time through the "Delete Account" option in your account settings. When you delete your account:

• Your profile information will be removed from our platform.
• Messages you've sent to other users will still appear in their message history with an anonymous sender.
• We will retain certain information as required by law or for legitimate business purposes, such as fraud prevention and platform safety.
• We will delete or anonymize the remaining data within 30 days, except where we are required to retain it for legal purposes.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. These measures include:

• Encryption of sensitive personal data both in transit and at rest
• Regular security assessments and penetration testing of our systems
• Access controls and authentication mechanisms to ensure only authorized personnel can access personal data
• Regular backup procedures to prevent data loss
• Staff training on data protection and security practices
• Physical security measures at our facilities

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider:

• The amount, nature, and sensitivity of the personal data
• The potential risk of harm from unauthorized use or disclosure of your personal data
• The purposes for which we process your personal data
• Whether we can achieve those purposes through other means
• The applicable legal requirements

In some circumstances we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

Our platform is not intended for anyone under 18 years of age. We do not knowingly collect personal data from children under 18. If you are a parent or guardian and believe we may have collected information about a child, please contact us immediately at privacy@kissme.com so we can take appropriate measures to remove such information from our systems.

If we become aware that we have collected personal data from a child under the age of 18 without verification of parental consent, we take steps to remove that information from our servers.

We operate globally and may transfer your personal data to countries outside your country of residence. These countries may have different data protection laws than your country of residence.

Whenever we transfer your personal data out of your country, we ensure a similar degree of protection is afforded to it by implementing at least one of the following safeguards:

• We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by relevant data protection authorities.
• Where we use certain service providers, we may use specific contracts approved for use in your jurisdiction that give personal data the same protection it has in your country.
• Where we transfer data to the US, we may transfer data to organizations that are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US.
• We may use standard contractual clauses approved by relevant authorities.
• We may rely on your explicit consent in certain limited circumstances.

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of your country.

We may update our privacy policy from time to time. When we make material changes to this policy, we will notify you by:

• Sending an email to the email address associated with your account
• Displaying a prominent notice on our website or within the app
• Updating the "Last Updated" date at the top of this privacy policy

We encourage you to review our privacy policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes to this privacy policy constitutes your acceptance of the changes.

Historic versions of this policy are available upon request by contacting us.

If you have any questions about this privacy policy or our privacy practices, please contact our Data Protection Officer:

If you are located in the European Union, you have the right to make a complaint at any time to your local data protection authority. We would, however, appreciate the chance to deal with your concerns before you approach the authority, so please contact us in the first instance.